Terms of Service

The Kricel Terms of Service

Terms of Service

The terms of service apply to anyone using Kricel services by creating an account at kricel.com. Kricel assumes that anyone using Kricel services agrees to these terms and condition and is bound by these terms of service agreement. If you don’t agree to all of the following terms and conditions, you may not use Kricel services in any manner.

Terms of Service

Effective Date: March 18th 2021

Welcome to Kricel, please read the following terms of service for using our services, application or products.

You can only register for Kricel service if you are 18 years or older. Anyone who is younger than 18 years please don’t attempt to register for Kricel services. Your using the Kricel service in any way, implies that you agree to these terms and conditions and these terms will remain in effect until you use these services.

These terms of service can change as Kricel evolves with time. We reserve the right to change these terms of service anytime and we will inform you of the new terms through notice on the website or through email to you. But it will be your responsibility to stay abreast of the current terms.

Website

The content posted on Kricel.com is private property of Kricel and all the images, logos, text and any code like html, javascript used to build the website is sole property of Kricel and is protected under copyright laws.

Refund Policy

We provide 30-day free trial of Kricel services when you open an account on Kricel website. You can cancel anytime. If you cancel the account within 30 days, you will not be charged. But if you cancel after 30 days of free trial ends, your card will be charged monthly/yearly as per your sign-up. If you cancel your monthly subscription your account will be closed at the end of billing cycle. If you cancel you yearly subscription pro-rated return for the remaining time will be issued to your credit card.


You can cancel your subscription from the billing section on the dashboard. Users can log in to Kricel.com and the selection billing section on the left and cancel the subscription at any time. For any issues, an email can be sent to support@kricel.com

Subscription

Subscriptions are of 2 types (1) month-to-month also called monthly subscription plan which will automatically renew at the end of each month or (2) year-to-year also called yearly subscription plan which will automatically renew at the end of each year. To stop the automatic charge, you will need to cancel the subscription. Please look at our Refund Policy topic in this document for more details. The subscription plan, fees and other details are listed on our Pricing page.

Registration

You should be 18 years or older to register at Kricel. When you register, we ask for your email address and password. you will be asked to pick a subscription plan and provide your payment information (bank or Credit card) through our partners website(stripe.com). Once verified you will be taken to dashboard where you can add users (your children), whom you want to monitor. And you can download the software agent to be run on the children computer.


It is the responsibility of a registered user to protect its user id and password. Safeguarding password is key, and registered users will be responsible for any misuse of Kricel software. For any illegal monitor work, the registered user will be completely liable for his/her action.

Monitored Account

The monitored account can be of any of your child’s account which is also linked to your account. We will monitor the application, URL’s, files and documents that your child opens/uses/visits and the time he spends on each of these entities. We take screenshot of user PC at different interval and it is displayed on parent dashboard. All the information will be available to you on your dashboard and we will send regular emails with the daily/weekly reports of your monitored accounts.

Payment

At the time of registration, you authorize us to charge your card (monthly or yearly basis) after the 30-day free trial period finishes and if you haven’t canceled the subscription within 30 days.

Disclaimers

The service at Kricel is provided “as is” without any kind of expressed or implied warranty. We do not guarantee that the service will be free of errors or have no defects. We don’t guarantee that we will fix the errors. We don’t guarantee that the use of the service will be secure or protect the children from any harm.

We do not guarantee that our service will meet all your expectations. You can discontinue using the service if you are dissatisfied with the service in any manner.

We may change, suspend or discontinue any of our Services. We may also modify our prices effective prospectively upon reasonable notice to the extent allowed under the law.

Liability

The Kricel services or any of its founders, Directors, officers, employees or Agents are not liable for any damages arising from the use of or inability to use its service directly or indirectly.

Limitations of Liability.

IN NO EVENT SHALL KRICEL, ITS SERVICE PROVIDERS OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS OR AGENTS BE LIABLE FOR (a) ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM OR DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR THE INABILITY TO USE, THE SERVICE, OR ANY OF THE CONTENT, MATERIALS OR FUNCTIONS RELATED THERETO, INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, OR ANTICIPATED PROFITS, OR LOST BUSINESS, DATA OR SALES, OR COST OF SUBSTITUTE SERVICES, EVEN IF KRICEL OR ITS REPRESENTATIVE OR SUCH INDIVIDUAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (b) AGGREGATE DAMAGES, LOSSES, CLAIMS AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM YOUR USE OF THE SERVICE EXCEED, THE AMOUNT OF THE SUBSCRIPTION FEES PAID BY YOU.

15.Arbitration.

The arbitration is a binding arbitration that will be used to settle any dispute, controversy, or argument arising out of, relating to, or in connection with these Terms, including their violation, termination, or validity. This agreement will be governed by CA laws. Any appeal to the tribunal's authority or the fairness or enforceability of any aspect of the arbitration agreement will be determined by the tribunal. The arbitral tribunal may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. You must file any claim or cause of action you might have against Kricel within six months of the date the claim or cause of action emerged. We will use American Arbitration Association, and all arbitration will take place in San Jose, California.
Any arbitration under these Terms will take place on an individual basis: class arbitrations and class actions are not permitted.  YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU AND KRICEL ARE EACH WAIVING THE RIGHT TO TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.

Support